Terms of Service

1. Acceptance of Terms

By accessing or using Inbox Admin (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

These Terms of Service also constitute the End-User License Agreement (EULA) for the Service and govern your right to access and use Inbox Admin and any related software, APIs, and documentation provided by us.

2. Description of Service

Inbox Admin provides automated email attachment processing, document classification, and accounting integration services for business Gmail accounts. The Service connects to your Gmail account, processes incoming attachments, classifies documents, and optionally syncs data to QuickBooks.

3. Eligibility

You must be at least 18 years old and have the authority to bind yourself or your organization to these Terms. You must use a valid Google (Gmail) account to access the Service.

4. Free Trial

New accounts receive a 7-day free trial with access to Pro-tier features. No credit card is required to start a trial. At the end of the trial period, your account will be downgraded unless you subscribe to a paid plan. You will not be charged automatically.

5. Billing and Payment

Paid plans are billed monthly via Stripe. Document processing is counted per page (for example, a 3-page PDF counts as 3 pages). Overage charges apply when you exceed your plan’s included page allocation. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

6. Acceptable Use

You agree not to use the Service for any unlawful purpose, to transmit malware or harmful content, or to attempt to gain unauthorized access to the Service or its infrastructure. We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

The Service, including its design, code, and branding, is owned by Inbox Admin. You retain full ownership of your data and documents processed through the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Inbox Admin shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

9. Modifications

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to the arbitration agreement in Section 11, any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

11. Binding Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

You and Inbox Admin agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) shall be resolved by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court, except that either party may (a) bring an individual action in small-claims court, or (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

The arbitration will be conducted in English by a single arbitrator. The seat of the arbitration shall be Delaware, and the arbitrator may conduct hearings remotely. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@inbox-admin.com within 30 days of first accepting these Terms. The notice must include your full name, account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

12. Class Action Waiver

You and Inbox Admin agree to bring any Dispute only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of multiple parties and may not preside over any form of representative or class proceeding. If a court or arbitrator decides that this class action waiver is unenforceable as to any particular claim or remedy, that claim or remedy (and only that claim or remedy) shall be severed and brought in a court of competent jurisdiction; the remainder of Section 11 (Binding Arbitration) shall remain in full force and effect.

You and Inbox Admin further waive any right to a jury trial in connection with any Dispute, to the extent permitted by law.

13. Contact

Questions about these Terms may be directed to legal@inbox-admin.com.